Tech Support and Tech Help
What Can You Do When You Experience Technical Difficulties And To Whom Can You Turn?
- Try your own trouble shooting.
- Check out the sections of Educational Technology and You.
- Check out our technology FAQs.
- Check out the software information if it might be a software issue.
- Talk to your labervisor or point person (see list below).
- Email Techhelp (this link will only work if your default mail client is First Class)
Labervisors are the technology point people for each department
- History: Dave Hosford & Dave Grace
- English: Rebecca Carr
- Science: Nicole Digenis
- Language: Kim Schultz
- Math: Carol Schroeder & Meghan Notari
- FATA: Ken Kimura
- Special Ed: Amy Butler
- Wellness: Marci Stoda
Who else is there and how can we help?
| Educational Technology Coordinator | Nancy Errico | Budgets, state reports, planning, etc |
| Instructional Technology Specialist | Nancy Errico(0.5) |
Working with teachers and students, learning new software, providing support, team teaching, training for teachers on schoolwide software |
| Network Administrator | Dave Walsh | Creating accounts, monitoring servers, troubleshooting with network issues |
| Computer Technician | Dennis Phillips | Hardware issues with computers, printers, reimaging computers |
| Student Help | Zori Babroudi, Darren Agarwal, Zach Baumer | Work on Wednesdays and in the summer with computer maintenance |
| Labervisors | See Above | Lab and ibook signups, maintenance, inventory, local issues within department |
| Database Manager | Seth Weiss (0.25) | iPASS |